Connecting...

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Community Manager

A Community Manager is responsible for advocating a brand on social networks. They will take on the social persona of the business they are working for and actively go out within the online community to connect with potential customers and advocate accordingly.

The Community Manager will engage and communicate with anyone who has posted a comment on an organisations social media platforms inline with company policies and procedures.  Sometimes the Community Manager is responsible for several brands, so adapting their social persona according to specific brand requirements is essential.