In the role of Design Manager UX you will take ownership of redesigning complex, high-stakes internal applications that must be intuitive, accessible, and efficient.
You’ll apply human-centred design principles across research, journey mapping, prototyping, testing and iteration—bringing together insights from users, business teams, and developers to create streamlined digital experiences that work under pressure.
Key Responsibilities:
- Lead the redesign of internal systems with a focus on usability and efficiency.
- Conduct user research and workshops to understand complex workflows and user needs.
- Map user journeys, prototype and test solutions to improve system design.
- Collaborate with developers and business stakeholders to ensure successful implementation.
- You bring 5 to 10 years experience in user experience design for internal applications.
- You’ve worked in mission-critical or complex environments where accuracy matters.
- You’re confident translating research into actionable design outcomes.
- Proficient in Figma and familiar with other wireframing and prototyping tools.
- You must be ok with a 12 month Fixed Term Contract (possibility of extension)
- Flexible hybrid work (2-3 days onsite in Port Melbourne).
- Collaborative, fast-paced, purpose-driven culture with real community impact.
- Professional development, wellbeing programs, and supportive leadership.
Your application must include:
- PDF: Must include CV and Folio or CV with embedded Folio link
- Folio: Must include end to end examples of UX process
- Only those who can demonstrate the above experience will be responded to.
- You must be an Australian Citizen or Permanent Resident in order to apply.
- To help manage applications please no phone calls or dm's; apply here.
