Register
To get started, whether you’re a Client or a Freelancer, you need to register.
Once registered, we will be notified so we can verify your credentials to ensure you meet the minimum criteria required to access our Freelancer Portal.
Submit
Verified Clients submit projects that detail the job brief, budget and scope of the freelance project using our Project Dashboard.
Once posted, our system matches Freelancers with projects that suit their unique experience and specialist skillsets.
Freelancers search a curated selection of projects using the Search Projects tab. When a Freelancer finds a project that interests them, they submit an application via our secure system.
Connect
Using the Project Dashboard, Clients can view Freelancer CV’s and Folio’s along with their feedback and ratings from previous work.
Freelancers can view this information about Clients too, building trust on both sides.
Clients reach out to Freelancers to discuss the job, goals and project specifics through our platform.
Freelancers then negotiate with Clients to reach an outcome that works for everyone.
Collaborate
One-to-one conversations, video calls, site visits—how you collaborate is up to you.
Clients and Freelancers communicate within the portal to streamline the process and keep information secure.
Build a professional network of trusted Clients who value your skills, or Freelancers who add value to your business.
Payment
Creative Recruiters manages the payment process for both parties.
Freelancers are paid weekly by our contractor management company upon receipt of an authorised timesheet from our Clients.
Clients are invoiced weekly and payment is made to Creative Recruiters by EFT or Credit Card.
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How does the Creative Recruiters Freelance Portal work?
The Creative Recruiters Freelance Portal connects your business with freelance creative experts quickly and effortlessly. It’s been designed to give your business access to specialist skills affordably and in line with the Fairwork Act. You have two options. 1. You post your project on the platform and Freelancers pitch for that work based on their experience and availability. 2. You conduct your own quick and easy search.
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Why would I use the Creative Recruiters Freelance Portal instead of hiring Freelancers directly?
Who is an employee? Who is an independent contractor (Freelancer)?
There are a number of factors which contribute to determining the difference. Click here for a detailed list of factors.
A quick approach to ascertain whether you will be seen by the ATO as an Employer of your Freelancer is to answer the following questions:
1. Can your freelancer provide proof they are registered for GST and lodging BAS Statements?
If the answer is ‘No’ to this question the Freelancer will likely be deemed by the ATO as your casual employee.
2. Can your freelancer provide proof they are contributing 9.5% of their Income into a superannuation Fund every quarter?
If the answer is 'No', and an ATO audit determines you are the Employer, you will be liable to back pay superannuation entitlements.
3. Can your freelancer provide you with a copy of their Workcover, Professional Indemnity & Personal Liability insurance?
If the answer is ‘No’ to this question, your business is wearing the risk if there’s an accident or worse.
The easiest way to remove any risk and your responsibilities as an Employer as per the FairWork Act, is to outsource their employment and payment to Creative Recruiters.
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How do I know if the Freelancers have the experience and attitude I need?
Freelancers can only register in the portal by VIP invitation from one of our experienced Consultants. In order to receive this invitation they have passed a rigorous interview where we have ascertained they have a strong work ethic, that they demonstrate the proactive behavior required from Freelancers, that the standard of their work is excellent (or better than) and they’ve been reference checked.
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How many years experience do the Freelancers have?
The Freelancers will range from 3 years of experience to 20+ years in their field of expertise. You will be able to choose the level of experience required.
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How long can I book a Freelancer for?
There’s no minimum or maximum assignment length. The freelance project may be a couple of hours, days or even months. However, if you cancel a booking on the day of commencement you will be charged for 4 hours.
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How do I register to find a Freelancer?
You can create an account here.
Or you can contact a Consultant who will create your account for you.
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Do the Freelancers have their own insurance?
The majority of our Freelancers won’t have their own insurance. Therefore they are employed by our freelancer contract management company who insures them for WorkCover and Professional Indemnity and Public Liability insurance.
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When and how do I pay for a Freelance project?
A timesheet will be emailed to you at the end of each week requesting your authorisation. Once the authorisation is received an invoice will be sent to you from Creative Recruiters. These invoices are to be paid within 7 days, from the date of the invoice, by EFT. If you wish to pay by Credit Card, be sure to tell us in advance and we will arrange for you to do so via PayPal. A 2.75% surcharge will apply.
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How do the Freelancers get paid?
Our Freelancers are employed by our freelancer contract management company. This company pays our Freelancers weekly and looks after their superannuation, PAYG taxation, workcover and professional insurances.
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How are Creative Recruiters fees calculated?
Fees are calculated by taking the freelance rate, adding a percentage for on-costs (payroll admin, taxation and insurances) plus the Creative Recruiters fee.
A breakdown of the fees will be shown prior to you booking a Freelancer.
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What happens if I already engage a Freelancer via another recruiter?
Freelancers are asked to enter the details of organisations where they have direct relationships or where they might be being represented by another recruiter. These organisations won’t be able to find these Freelancers on the Freelancer Portal.
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Can I add a Freelancer to your portal that I have a direct relationship with?
Absolutely and we recommend you do. That way you know you’ll always be compliant with the ever changing employment laws for independent contractors and casuals.
Simply contact one of our Consultants who will organise to give your candidate VIP access.
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Can I offer a Freelancer a permanent or fixed term contract position?
Absolutely! If you appoint a freelancer you’ve met through Creative Recruiters Freelancer Portal on a permanent basis you’ll be charged a one off recruitment fee of $5,000.00 + GST
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Who is responsible for the completion of the freelance project?
The freelancer you engage is responsible for delivering the work to your satisfaction.
At the end of the project you’ll have the opportunity to review and rate your experience with our Freelancer. This is particularly important to our Freelancer as your feedback is published to their Creative Recruiters Freelancer profile. And as part of our commitment to excellence, Freelancers who consistently receive poor reviews will be deregistered from the portal.
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Can I re-engage a Freelancer again for a different project?
Absolutely! Our terms of business, which you must sign to gain access to the Creative Recruiters Freelancer Portal, stipulate that you must always do so via the Creative Recruiters Freelance Portal or directly via a Recruitment Consultant. Our Freelancers are not authorised to work with you directly either and they accept it would be a breach of their agreement with us were they to do so.
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What happens when a freelance project needs to be extended?
All you need to do is keep your freelance project open. You simply close the project when it comes to an end.
Tip: The sooner you know about the extension the better as you’ll need to ensure your Freelancer is still going to be available.
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When I post a project will every Freelancer in the portal see it?
Not if you don’t want them to. You have the option of posting a ‘private and invite only’ project. If you select this option the project will only be visible to Freelancers that you personally invite.
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Does the Client rate the Freelancer at the end of a project?
At the end of each project our Clients are provided with the opportunity to rate the Freelancer and leave comments relating to the work they’ve completed. We monitor all ratings and reviews and address any concerns directly with our Freelancer. These comments are moderated to ensure, no matter the feedback, that it is respectful and constructive.
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Does the Freelancer rate the Client at the end of a project?
Yes, the Freelancer is given the option to rate their experience working with our Clients. This is a fair system that protects both parties.
These comments are moderated to ensure, no matter the feedback, that it is respectful and constructive.
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Can I cancel a Freelance project if I can no longer complete it?
Yes, you can. We ask that you speak directly to a Recruitment Consultant, outlining why you’re no longer available to work with our Client before closing it on the Creative Recruiters Freelance Portal. The Recruitment Consultant will speak directly to our client and then guide you on what to do.
Tip: be respectful and provide as much notice as possible.
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Who can see a Freelancer's Profile?
A Freelancer profile is visible to all registered Clients, however, there’s an option to set the Freelancer profile to ‘Private’. The Freelancer profile is never visible to other Freelancers.
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Does the Freelancer rate the Client at the end of a project?
Our Freelancer is given the option to rate their experience working with our Clients. This is a fair system that protects both parties.
These comments are moderated to ensure, no matter the feedback, that it is respectful and constructive.
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Does the Client rate the Freelancer at the end of a project?
At the end of each project our Clients are provided with the opportunity to rate the Freelancer and leave comments relating to the work they’ve completed. We monitor all ratings and reviews and address any concerns directly with our Freelancer. These comments are moderated to ensure, no matter the feedback, that it is respectful and constructive.
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What happens if I already work for your Client via another recruiter?
When you set up your Profile, you will be asked to enter the names of the companies that you have a direct relationship with. This includes any companies that other recruiters may have made introductions to within the previous 12 months. These organisations will not be able to view you nor book you on the Creative Recruiters Freelance Portal until the direct relationship has ceased.
You will be able to manage this from within your portal.
For more information about how best to manage this please make contact with your Recruitment Consultant.
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What should I do if your Client asks me to find them other Freelancers to collaborate on a project?
Please politely let our Client know that you are obligated to refer all requests for Freelancers back to Creative Recruiters. Under no circumstances are you to provide referrals of Freelancers to our Clients without our knowledge.
Please refer to your candidate terms of business for your on-going obligations.
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What should I do if your Client asks me to complete another project?
We encourage collaboration and expect in many instances our clients will choose to receive ongoing Freelance support from you once you’ve worked for them.
Of course, all Freelance Projects must continue to be booked via the Creative Recruiters Freelancer portal. At no time are you to work directly for our clients without our knowledge.
Please refer to the candidate terms of business you will have signed during your interview process for more information. You can request a copy at any time.
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When I’m on a Freelance project where will I work?
You’ll work onsite, or remotely, or a mix between the two depending on your agreement with our client and State Government COVID-19 restrictions. Although things may change during the life of the freelance project, our recommendation is that you agree with our client where you’re mostly going to be working prior to the freelance project commencing.
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How secure is the Creative Recruiters Freelance Portal?
The Creative Recruiters Freelance Portal uses SSL technology to ensure all data is secure and private.
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How do I set my Freelancer rate for a project?
Before starting a Freelance project you will be given the opportunity to negotiate your rate with our Client. Your Recruitment Consultant can advise you on rates to ensure you remain competitive.
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When I accept a project how do I get paid?
When you accept a Freelance Project via Creative Recruiters Freelancer Portal you will be employed by our contractor management company, Ayers Management
Freelancers and ABN holders will be paid weekly as PAYG employees upon receipt of a Client authorised timesheet.
Freelancers who are Directors of companies (Pty Ltd) who are registered for GST can be paid directly to the business.
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Can I invoice your Clients directly?
No, you won’t be able to invoice our clients directly. However if you have a registered company (Pty Ltd), you’re registered for GST and you’re lodging BAS statements, you will be able to invoice our contractor management company directly. Please speak to your Consultant for more details.
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What insurance do I need?
None. Our contractor management company will provid you with Professional Indemnity, Personal Liability and Workcover on each freelance project.
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Do I need to pay any fees?
No. This is a free service provided to you by the team at Creative Recruiters.
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I’m a fairly recent Graduate. Can I register for the Creative Recruiters Freelance Portal?
You must have a minimum of three years, full time, work experience to be considered for an initial interview with Creative Recruiters. In the meantime please refer to our Graduate Tips.
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How do I register on the Creative Recruiters Freelance Portal?
Registration is by VIP invitation only. Not everyone will have the type of skills and experience that our Client base generally looks for. The first step is to speak with a Recruitment Consultant who will ascertain whether our Freelancer Portal is right for you. If so, they will conduct an interview and reference checks prior to extending an invitation to register.
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What type of Clients are on the Creative Recruiters Freelance Portal?
Clients registered on the Creative Recruiters Freelance Portal are registered Companies confirmed via their ACN.
The Clients have been pre-vetted by Creative Recruiters and they have signed terms of business which guarantee payment.
The Clients will be a mix of design studios, advertising, digita and marketing agencies as well as in-house corporates and government departments.
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How does the Creative Recruiters Freelance Portal work?
The Creative Recruiters Freelance Portal connects you with our Clients quickly and effortlessly.
It’s been designed to give our Clients easy access to VIP Freelancers. Our Clients post projects to the platform, and you can pitch and apply for that work based on your experience and availability.
