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Digital Project Manager

A Digital Project Manager plays a pivotal role in the execution of web-based and digital projects, ensuring they are delivered successfully while meeting client objectives and adhering to budgets and timelines. This role requires a deep understanding of the digital industry, trends, and capabilities, serving as the bridge between technology and clients or stakeholders.


  1. Project Planning: Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines, while considering the specific requirements of digital and web-based initiatives.

  2. Budgeting: Create and manage project budgets, tracking expenses, and ensuring financial constraints are maintained throughout the project's lifecycle.

  3. Scheduling: Develop and maintain project schedules, managing deadlines, milestones, and resource allocation.

  4. Stakeholder Management: Effectively communicate with stakeholders, clients, and decision-makers, providing regular updates, addressing concerns, and managing expectations.

  5. Team Coordination: Lead and collaborate with cross-functional teams, including designers, developers, content creators, and marketers, to ensure tasks are prioritized, issues are resolved, and technical guidance is provided.

  6. Risk Management: Identify potential risks and issues related to the project and develop mitigation strategies to keep the project on track.

  7. Quality Assurance: Oversee quality control processes to ensure deliverables meet or exceed client expectations and adhere to industry standards.

  8. Communication: Maintain clear and consistent communication within the project team and with clients, facilitating an environment where everyone understands their roles and responsibilities.

  9. Digital Expertise: Stay updated on digital trends, technologies, and best practices to make informed decisions and guide the team in adopting innovative approaches.


  • Experience: Typically, Digital Project Managers have 3-5 years of experience in project management, with a focus on digital projects.

  • Education: A bachelor's degree in a relevant field, such as project management, digital marketing, or web development, is often preferred.

  • Digital Industry Knowledge: Strong understanding of the digital industry, including web development, digital marketing, SEO, and social media trends.

  • Project Management Certification: Certifications such as PMP (Project Management Professional) or Scrum Master can be beneficial.

  • Leadership Skills: Effective leadership and team management abilities, with experience in guiding cross-functional teams.

  • Communication: Exceptional communication skills, both verbal and written, are crucial for client interactions and team coordination.

Software Tools:

  • Project Management: Utilize project management tools like Asana, Trello, or Microsoft Project for project planning and tracking.

  • Communication: Platforms such as Slack, Microsoft Teams, or project-specific communication tools for team collaboration and client communication.

  • Budgeting and Financial Tools: Software like Excel or specialized budgeting tools for managing project finances.

  • Collaboration: Tools such as Google Workspace or Microsoft Office for document sharing and collaboration.

  • Data Analytics: Familiarity with analytics tools like Google Analytics for tracking project performance and digital marketing campaigns.

  • Content Management: Understanding of content management systems (CMS) like WordPress or Drupal may be necessary for certain projects.

A Digital Project Manager's ability to combine digital industry expertise, project management skills, and effective communication is instrumental in ensuring the successful execution of digital projects. They act as the linchpin between clients and project teams, navigating the digital landscape with precision and delivering results that align with strategic objectives.

Similar to a traditional Project Manager, a Digital Project Manager is responsible for scoping, scheduling, budgeting, tracking, reporting and delivering projects, however they work on web-based or digital projects.

Having a strong understanding of the digital industry, trends and capabilities is essential for a Digital Project Manager in order to deliver projects on time and on budget.

A large component of the role is managing stakeholders and decision makers and the the team members that will look to the Digital Project Manager for issue resolution, workload prioritisation or technical guidance.

A digital project manager oversees the planning, tracking, and deliverables of technology focused and digital projects. Whether working with clients in a creative agency or leading an internal team to create a digital product, their goal is the same: To make sure the digital project finishes on time and within budget, with as little stress as possible.

A digital project manager builds trust, creates teams and guides decisions, they make sure everyone’s comfortable and understands the work. Good communication and organisation is key in this role.

Digital project managers, in the simplest sense, ensure things get done in a digital world. They make sure that the digital plan of action is executed according to the plan. A digital project manager often combines a brand’s online resources (including content such as eBooks, videos, social media, etc.) and human resources (designers, copywriters, email marketers) to create effective marketing campaigns. Converting raw digital marketing ideas into an actionable plan based on the company’s strategic objectives.

Project types might include:

  • Digital marketing campaigns

  • Search engine optimisation (SEO) projects

  • Social media campaigns

  • Websites, Mobile apps, Video projects

  • Ecommerce campaigns, websites, and projects

  • Email marketing campaigns, digital products such as SaaS or Content Management Systems (CMS)