The Head of Digital will often have extensive experience across product & service design, customer experience strategy, digital channels, marketing and business growth.
This person will leverage a breadth of delivery expertise and contemporary frameworks (Human Centred Design, Agile, Lean) to drive disciplined change.
Versatile and agile, digital transformation to enhance the consumer experience is at the forefront of their thinking. They will bring vitality and energy to strategy development and creative insight to a service offerings commercialisation never losing sight of market drivers.
They are strong collaborators who have an instinct for bringing together highly engaged teams of people to deliver strategic outcomes.
Specialities: Digital Product Strategy; Customer Offer & Experience Design; Positioning & Growth; Innovation & Human-Centred Design; Agile; Marketing, Change leadership; Product & Service Commercialisation; Financial Services; Senior Leadership, People Leadership, Coaching.